Fairmont Amman Hotel, Amman

The hotel struck a balance between comfort and convenience, offering well-furnished rooms and a welcoming atmosphere. However, the lack of professional communication skills among some staff members was noticeable. I appreciated the resolution of a transport issue and the dining experience surpassed my expectations with its wide selections.

I had a mixed experience at the hotel. The rooms were comfortable and nicely furnished, but the service definitely needs improvement. The location was convenient for the Crystal cafe but far from the Japanese restaurant. The dining options were satisfactory, especially for Italian food. The facilities were good overall.

The hotel is ideally located at the Crystal cafe with excellent problem-solving skills for transportation issues. The rooms are furnished with twin beds and high-end furnishings, including comfortable beds and chairs, along with balconies. The dining options offer a wide selection with organic fruits. The service staff might benefit from additional training in professional communication and customer service manners. The hotel excels in essential services like room service, car hire, and laundry. While the location is superb at the Crystal cafe, it's distanced from the Japanese restaurant.

The hotel offers beautiful rooms with comfortable beds and chairs, high-end furnishings, and king beds, though there were some issues with service. The location is fantastic near the Crystal cafe. The dining experience was great with a wide selection available. The facilities were top-notch as well.

The hotel is situated in a prime location within the Crystal cafe, offering easy access to nearby amenities. The rooms provide a luxurious experience with high-end furnishings and serene balconies, although the service could benefit from further training in professional communication. The dining options boast a wide selection, making dining a delightful experience. The facilities are well-maintained, ensuring a pleasant stay overall.